Trade Nation FAQ

Trade Nation was born from a simple belief: customers deserve better. Whether you are a new trader just setting out or a seasoned long-time trader, you can be sure that you will be supported on every step of your journey. We adopt a customer-first approach which will help change the way you engage with the financial markets. We offer our clients:

  • Fixed Spreads with no hidden extra fees
  • Negative Balance Protection
  • A great range of markets and products to trade
  • Transparency, fairness and honesty
  • A “customer comes first” approach

Trade Nation is regulated by the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), the Financial Sector Conduct Authority (FSCA) in South Africa, and the Securities Commission of The Bahamas (SCB).

Trade Nation operates out of the United Kingdom, Australia, South Africa and the Bahamas.

Trade Nation opens on Sunday 10pm (GMT) until Friday 10pm (GMT). Our Customer Success teams are here to support you on email, live chat and phone.
My Account

As long as you've sent us back everything we've asked for, then we'll have your account up and running, usually within one business day.

But don't worry: if we need anything else from you, one of our Customer Onboarding team will be in contact to let you know what we need and why we need it. This will usually occur within one day of your account application.
To start, simply click here and fill out our online application form.

Yes, we offer a financial adviser that would assist you with your whole trading experience.

The Trade Nation platform runs on Chrome, Firefox, Safari and Microsoft Edge. For the best experience, we recommend the Google Chrome browser.
Payments

We accept cryptos, debit cards, credit cards, bank transfers.

There is a minimum deposit 250.

We offer accounts in GBP, USD, EUR.

Client money is held in segregated bank accounts with our liquidity provider at Swiss Bank in Switzerland.

In most cases we will return funds back to the source of your deposit.

Yes, the minimum withdrawal amount is 50 of the currency of your account, for example, 50 USD.
Trading

The minimum stake size is 1USD on shares and all other markets on the Trade Nation platform.

You can Spread Trade on The Trade Nation platform.

Some companies may pay out dividends to shareholders as scheduled events throughout the year.If you have an open position in a share, or an index of which that company is a component, you will see a dividend adjustment posted on your account.Traders cannot profit or make a loss from these adjustments.

The adjustment will reflect the natural change in price of the underlying product. There is no net effect on your account.

Yes, you can place hedging orders. This allows you to place both a long and short position on the same instrument at the same time.

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